Case study: Transport for NSW

As part of a whole of NSW Government initiative to review digital channels and resources I worked with Transport for NSW to evaluate and consolidate a number of partner facing websites. These were websites for engineers, councils, academics and researchers, rather than travellers.

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My role was to coach and provide guidance to the design team producing the information architecture. I made recommendations about which sites should be amalgamated and the framework used to develop the information architecture.

As a result of my guidance, the team produced an outstanding information architecture and content model which provided a great experience to users.

I love the coaching experience and really enjoyed seeing new practitioners step up to produce great outcomes.

 
Preparing workshop agenda for Transport meeting

Preparing workshop agenda for Transport meeting